Climbing Instructors
We are looking for Climbing Instructors to run our brand new Climbing Centre as part of our brand new Community & Activity Village in Newark. We are exceptionally proud and excited to open our Climbing Centre which will be the largest in the East Midlands and a regional centre of excellence. The 15m climbing wall will feature belays, electronic timer for speed climbing and competitions, three different areas for bouldering, 12 Clip ‘n Climb walls and a 4m training wall.
If you are an experienced and passionate climber, we are looking for people to support the opening of this facility. This is a wonderful new addition to the local area and we are very excited to find our new Climbing Instructors to make this a really inspiring venue for amateur and professional climbers alike.
Send us your CV and apply today
If you think that you’d be a great fit for this role and your experience can demonstrate an ability to provide high quality care and education for children apply today.
Job Title: Climbing Instructor
Department: Newark & Sherwood
Responsible to: Climbing Centre Manager
Location: YMCA Newark & Sherwood, Community & Activity Village, Lord Hawke Way, Newark on Trent, NG24 4FH
Hours: 37.5
Salary: £20,000
Job Purpose
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Supervising use of the Climbing Centre, including climbing walls and Clip and Climb area for all visitors.
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Delivering and leading various climbing sessions for all ages and abilities, ensuring an exceptional visitor experience.
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Following Health & Safety procedures and YMCA Newark & Sherwood policies and procedures at all times and attending training where required.
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To support the development of an organisational culture that puts our Christian Core Values – Caring, Honesty, Respect and Responsibility – at the centre of all we do.
Principal Responsibilities
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Ensuring that all climbers have completed/obtained the necessary pre-session requirements (competent climber, parental consent form etc).
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Maintaining the highest customer service standards, resolving customer service problems and complaints where necessary.
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Answering customer queries in a courteous, timely and welcoming manner.
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Ensuring all equipment is in safe working order and any damaged equipment is reported to the Climbing Centre Manager and/or Facilities Team as soon as possible.
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Actively engage with customers to promote the Climbing Centre Facilities and membership offering.
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Contribute feedback and ideas to the Climbing Centre Manager to enhance YMCA Newark & Sherwood climbing Centre.
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Ensuring the Climbing Centre is clean and tidy for visitors.
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Deal with accidents and incidents as they arrive, recording appropriately.
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Supporting the Climbing Centre Manager with any additional tasks deemed necessary.