Climbing Instructor

 

We are looking for Climbing Instructors to run our brand new Climbing Centre as part of our brand new Community & Activity Village in Newark.  We are exceptionally proud and excited to open our Climbing Centre which will be the largest in the East Midlands and a regional centre of excellence. The 15m climbing wall will feature belays, electronic timer for speed climbing and competitions, three different areas for bouldering, 12 Clip ‘n Climb walls and a 4m training wall.

If you are an experienced and passionate climber, we are looking for people to support the opening of this facility. This is a wonderful new addition to the local area and we are very excited to find our new Climbing Instructors to make this a really inspiring venue for amateur and professional climbers alike.

 

Send us your CV and apply today

If you think that you’d be a great fit for this role and your experience can demonstrate an ability to provide high quality care and education for children apply today.

Job Title: Climbing Instructor
Department: Newark & Sherwood
Responsible to: Climbing Centre Manager
Location: YMCA Newark & Sherwood, Community & Activity Village, Lord Hawke Way, Newark on Trent, NG24 4FH
Hours: 37.5
Salary: £20,000

Job Purpose

  1. Supervising use of the Climbing Centre, including climbing walls and Clip and Climb area for all visitors.
  2. Delivering and leading various climbing sessions for all ages and abilities, ensuring an exceptional visitor experience.
  1. Following Health & Safety procedures and YMCA Newark & Sherwood policies and procedures at all times and attending training where required.
  2. To support the development of an organisational culture that puts our Christian Core Values – Caring, Honesty, Respect and Responsibility – at the centre of all we do.

Principal Responsibilities

  1. Ensuring that all climbers have completed/obtained the necessary pre-session requirements (competent climber, parental consent form etc).
  2. Maintaining the highest customer service standards, resolving customer service problems and complaints where necessary.
  3. Answering customer queries in a courteous, timely and welcoming manner.
  4. Ensuring all equipment is in safe working order and any damaged equipment is reported to the Climbing Centre Manager and/or Facilities Team as soon as possible.
  5. Actively engage with customers to promote the Climbing Centre Facilities and membership offering.
  6. Contribute feedback and ideas to the Climbing Centre Manager to enhance YMCA Newark & Sherwood climbing Centre.
  7. Ensuring the Climbing Centre is clean and tidy for visitors.
  8. Deal with accidents and incidents as they arrive, recording appropriately.
  9. Supporting the Climbing Centre Manager with any additional tasks deemed necessary.