Part-time Receptionist
We’re recruiting for receptionists to work at the brand-new YMCA Community & Activity Village in Newark.
You’ll welcome visitors to the Village and help make an excellent first impression.
Reporting to the Reception Manager you’ll be part of a team that helps ensure the smooth running of the YMCA Village.
Send in your CV and apply today
If you think that you’d be a great fit for this role and would be excited to work at our new facilities then you should apply today.
Job Title Receptionist
Department: TBC
Responsible to: Reception Manager
Location: YMCA Newark & Sherwood, Community & Activity Village
Hours: 22.5 hours a week, to include days, evening and weekends as required
Salary: £11,604.06 per annum
Job Purpose
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To ensure the practical administration of the village is undertaken and be the first point of contact for all users.
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Support Community & Activity Village staff by performing daily admin roles and to keep all supplies for the Village facilities stocked, such as stationary and promotional materials.
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To provide assistance and enhance the customer experience for all, building excellent relationships with customers.
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To support and assist any activities taking place at the Community & Activity Village based on the needs of the individuals on site.
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Perform a wide variety of administrations tasks including data-entry, documentation, printing, filing duties and compliance checks.
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To act as key holder as required, opening & closing parts of the Community & Activity Village for users.
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To assist in keeping the reception area tidy and ensure adherence to all Health & Safety requirements
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To assist with any enquiries, bookings, complaints and requests in a friendly, professional and timely manner.
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To support the development of an organisational culture that puts our Christian Core Values – Caring, Honesty, Respect and Responsibility – at the centre of all we do.
Principal Responsibilities
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To have an awareness of the bookings for the Community & Activity Village, supporting with facility changeovers as required to ensure a good experience for all users.
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To be the first point of contact, handling any issues that may arise from customers.
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To remain calm during busy periods whilst multi-tasking to ensure the best service for customers.
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Build positive working relationships with customers so they feel welcome and valued.
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Actively promote the YMCA membership and deliver tours of the facilities to members of the public.
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Undertake a wide variety of reception and administrative duties to include but not limited to handling of money, answering phone calls, processing bookings, handling queries, data-entry and following daily checks and procedures.
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To adhere to all H&S standards and ensure requirements are met and any issues are highlighted.